Our Care Fee Financial Advice Service

Meeting the cost of residential and nursing care is a growing issue for many people in the UK.

Whilst as life expectancy continues to lengthen, more of us can expect to require some form of long-term care, all of us may be one illness or accident away from needing care.

We know for many their experience of the "care system" comes just at a time of greatest stress and emotions.

Most do not know what the care system is, are shocked by the red tape, the maze of choices, and the costs involved.

For many, their first experience is having a discussion with a hospital wanting to discharge you or a relative, following an accident or illness, to a care home - possibly not able to be looked after at home.

This, for many, is their first experience of the divide between “primary healthcare” and “social care”.

We know from our experience that it's hard to find the right person to talk to, at the right time - whether in the NHS, GP, or Social Services - to make sure that no unnecessary fees are being paid.

We have been there as a family, so we know how it feels to be stuck in the maze.

Getting expert professional advice from an experienced and well qualified financial adviser will help build your confidence that the NHS and Local Authority are being fair for you, and if you do have to self-fund care fees, that you are using your money choices as best as possible.

More than just planning to meet the cost of care fees, we give broad advice to make sure our clients feel confident.

Dementia Patients

A significant amount of social care is delivered to sick and disabled people, whereas the NHS element of their care is ‘free’ in most circumstances.

This is not so for older people, where, for example, dementia is perceived as a consequence of living to old age - so it is not viewed as a health issue and "treated" as ‘social care’, so has as to be paid for by the user.

The Big News On Social Care Reform Announced 7th September 2021 – But What Does It Mean For Everyday People?

Putting all the noise and hullabaloo we have heard today about the rise in National Insurance Contributions to pay for Health and Social Care Reform, to one side, what does the news mean for everyday people needing good quality advice?

Read our article on the latest news.

Care Fee Financial Advice Photo of Ian Francis

What Can We Do To Help?

Our job is to explain what help is available, from whom, what you need to pay, and your choices in paying fees when you need to pay them.

We meet you, listen to your problem, answer your questions about care, guide you through the maze of options, and pinpoint where we can help further.

You might want help to understand;

So if you want to know;

  • who is responsible for providing and funding care for any individual, when and how much, or
  • have somebody check a care home contract, including how top-up fees work, or
  • see if a refund is due if you have been charged incorrectly,

then get in touch!

Clear and simple advice, answering your questions at your pace, giving you a plan of action to get everything in place and peace of mind.

What Our Clients Have Said

"Ian couldn't have done anything better.

Everything about Ian's work was tailored to what we needed.

The service provided was excellent.

We had many questions and Ian took time to answer them,

checking that we understood each part of our 'happy financial future'.

Ian's knowledge was excellent.

He was so professional and trustworthy".

Sheila, Yorkshire

Contact Us To Talk About Care Fees

  1. We have the specialist qualifications and professional memberships – our regulator requires financial advisers to have a specialist qualification for discussing care fees, and we have not just them but a wide range of highly regarded qualifications to show just how professional we are in giving our advice.
  2. We are members of the Society of Later Life Advisers (SOLLA) and Personal Finance Society, so we specialise professionally in care fees all the time.
  3. It’s personal – our clients are treated as members of our family; can you imagine us not doing our very best for every one of our family?

What It Means To Be SOLLA Accredited

We have been advising clients on long term care solutions for several years now, backed up not just by professional qualifications but also by the membership of various professional bodies, most notably the Society of Later Life Advisers (SOLLA).

Clients requiring financial planning in their later life benefit from advice that is clear and concise.

Such advice comes from an adviser that is suitably qualified and experienced to advise them and manage their financial planning.

We also find that attorneys require additional support when making financial decisions about someone else’s finances – usually a relative or close friend - whether under a Lasting Power of Attorney or a Deputyship from the Court of Protection.

We are proud that Ian Francis is an Accredited adviser with SOLLA.

Care Fee Financial Advice Our Charge Photo of Ian Francis

We Answer Your Questions About Paying Care Fees

For example:

  • What help should I be getting from the NHS or Local Authority to pay for care fees?
  • How much will my care cost - now and in the future?
  • What are the different ways to pay for care?
  • How can I guarantee payment for life?
  • Can I pay top-up fees?
  • What happens if the money runs out?
  • What if I can’t afford care home fees – now or in the future?
  • Do I have to sell my house to pay for care?
  • Will I lose my house if my partner goes into care?
  • What is the best way to pay for care fees from money and property?
  • What can I do as an Attorney with investments and property?

No matter how seemingly silly or difficult, our aim is to answer your questions and give you confidence about care fees.

We have 30 years of experience working in the financial services world, we're passionate, and love nothing more than helping solve our clients' problems with great financial advice.

Our role as independent financial advisers is simple - help you understand your options and reduce "complexity" into "simplicity".

If I can be of assistance, please do get in touch by phone, email, or text – our details are at the top and bottom of this page.

Our Care Fees Resources

How Much Do We Charge?

We offer a free, no-obligation initial telephone consultation for new clients to answer some initial questions and help you with some first steps.

You might have a complicated problem or want an answer in a hurry – just call us and see if we can help.

If you would like to use our services after our initial telephone call then we charge an hourly fee of £150, including travel time.

We can also agree on a fixed fee depending on what you need.

You get the answers to your questions from a specialist professional, far quicker and more reliably than searching on Google!

Important Information

Please note not all care fee advice is regulated by the Financial Conduct Authority.

Please Get In Touch

Photo of Farley the Golden Labrador
A warm welcome from Farley!

Call Us:

01522 788887 

Text Us:

07968 321338 

Email Us:


Office Address:

2a Sadler Court, Lincoln, LN6 3RG

The guidance and/or advice contained within this website is subject to the UK regulatory regime. It is therefore targeted at consumers based in the UK. Chestnut Financial Services Limited. Registered in England no 9918363, 2a Sadler Court, Lincoln, LN6 3RG. Authorised and regulated by the Financial Conduct Authority.