Chestnut Leaf

Chestnut Financial Services

Independent Financial Advice

Call Us: 01522 788887

Email Us:

Contact Ian Francis

Please Get In Touch

We always look forward to speaking with our clients.

Call Us: 01522 788887

Email Us:

How to Make a Complaint

If you wish to register a complaint, please contact us at 01522 788887 or email us at

Please contact us for a summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at or by contacting them on 0800 0234 567.

In accordance with our data privacy policy, if you wish to raise a complaint about how we have handled your personal data, you can contact us and we will investigate the matter. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to our regulator:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Their telephone number is 0303 123 1113 and their website is at

Click here to read our data protection policy


The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Chestnut Financial Services Limited. Registered in England no 9918363. Registered office: 10 Newark Road, Bassingham, LN5 9HA. Authorised and regulated by the Financial Conduct Authority No. 840940