Chestnut Financial Services

Chestnut Financial Services, Financial Advisers

Speak to our customer team:

Mon-Sat   9 am to 6 pm

Call Us: 01522 788887

Independent Financial Advisers

Solving Problems For Our Clients

Chestnut Financial Services, Financial Advisers
The care system - advice from Ian Francis, Independent Financial Adviser
The care system - advice from Ian Francis, Independent Financial Adviser

Are you confused about the care system?

We know for many their experience of the "care system" comes just at a time of greatest stress and emotions.

Most do not know what the care system is, are shocked by the red tape, the maze of choices, and the costs involved.

We know from our experience that it's hard to find the right person to talk to, at the right time - whether in the NHS, GP, or Social Services - to make sure that no unnecessary care fees are being paid.

We have been there as a family, so we know how it feels to be stuck in the care maze.

We answer your questions about paying care fees

No matter how seemingly silly or difficult, our aim is to answer your questions and give you confidence about care fees.

We offer a free, no-obligation, initial telephone consultation for new clients to answer some initial questions and help you with some first steps.

For example:

  • What help should I be getting from the NHS or Local Authority to pay for care fees?
  • How do I complete the Local Authority financial assessment questionnaire?
  • What are the different ways to pay for care?
  • What if I can't afford care home fees - now or in the future?
  • How do I appeal NHS continuing healthcare (CHC) decisions?
  • Do I have to sell my house to pay for care?
  • What can I do as an Attorney with investments and property?

If you would like to set aside more time at a good time of day for you, when we can meet in person, on video, or by phone, whichever is most convenient for you. If you would like to use our services after our initial telephone call then we charge an hourly fee of £150, including travel time. We can also agree on a fixed fee depending on what you need.

What help is available for dementia patients?

A significant amount of social care is delivered to sick and disabled people, whereas the NHS element of their care is 'free' in most circumstances.

This is not so for older people, where, for example, dementia is perceived as a consequence of living to old age - so it is not viewed as a health issue and "treated" as 'social care', so has to be paid for by the user.

So, in many cases, the only source of financial help from the Local Authority is when the condition has become severe, provided your loved one qualifies for any contribution to care fees.

The care system advice Photo of Ian Francis2
What's the big news on reforming how we pay for care from next year?

In September 2021 the Government trumpeted a new policy on reform for health and social care - more precisely reforming how we are expected to pay for our own care - and the changes to Government funding in the meantime. What does the news mean for everyday people needing good quality advice?

Read our article on the social reform news.

Specialists in the care system

For many, the care system is complex and confusing, and it is a maze of red tape.

All too often we find "the system" has let our clients down - there are lots of possible parties that should help you along the "care journey", but knowing who to approach, when, why, how, and picking through the reams of paperwork or correspondence you need to get heard - is overwhelming.

You might be looking for help to explain who is responsible for providing and funding care, when and how much.

Or, if you are a self-funder, you might be looking for advice on paying for care fees.

Or you might want help to;

  • explain how NHS Continuing Healthcare works and review decisions, or
  • review Local Authority Care Needs Assessments and Financial Assessments.

We are regularly asked to help with NHS appeals and Local Authority financial assessment questionnaire filling, which could lead to you getting a refund if you have suffered an incorrect charge for care services.

We advise on suitable investments and the role of Attorneys and Deputies.

So, if you have any questions, simply pick up the phone or drop us an email.

We want you to get the help you need and are entitled to, so your loved ones are treated with dignity and respect.

We will be delighted to hear from you.

The Care System Advice Photo of Farley the Labrador
A warm welcome from Farley
What's on your mind? Let's talk...

We offer a free, no-obligation, initial telephone consultation for new clients to answer some initial questions and help you with some first steps.

After that, we will then ask if you would like to set aside more time at a good time of day for you, when we can meet in person (with or without Farley), on video, or by phone, whichever is most convenient for you.

If you would like to use our services after our initial telephone call then we charge an hourly fee of £150, including travel time. We can also agree on a fixed fee depending on what you need.

SOLLA Accredited Adviser Logo
What it means to be SOLLA accredited

Clients requiring financial planning in their later life benefit from advice that is clear and concise. Such advice comes from an adviser that is suitably qualified and experienced to advise them and manage their financial planning.

We have been advising clients on long term care solutions for several years now, backed up not just by professional qualifications but also by the membership of various professional bodies, most notably the;

What Our Clients Have Said Logo
What our clients have said

"Ian couldn't have done anything better. Everything about Ian's work was tailored to what we needed. The service provided was excellent.

We had many questions and Ian took time to answer them, checking that we understood each part of our 'happy financial future'.

Ian's knowledge was excellent. He was so professional and trustworthy".

Sheila, Yorkshire

Important Information

Please note not all care fee advice is regulated by the Financial Conduct Authority.

Contact Us:

Call 01522 788887

Email ian@chestnutfs.co.uk

Chestnut Financial Services Limited

2a Sadler Court, Lincoln, LN6 3RG

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Our Data Privacy Policy

The guidance and/or advice contained within this website is subject to the UK regulatory regime. It is therefore targeted at consumers based in the UK. Chestnut Financial Services Limited. Registered in England no 9918363, 2a Sadler Court, Lincoln, LN6 3RG. Authorised and regulated by the Financial Conduct Authority.